Tucker, Robert B. <br/><br/>
Customer Service for the new Millennium  Wnning and keeping value - driven buyers 

 - Chennai  Eastwest book  2002 
 - 217p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services<br/>Domestic Trade<br/>Internal Commerce<br/>K N Subrahamanaya Collection